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Terms of Service

Terms and Conditions – Krishnam Medical Agency

1. Introduction

Welcome to Krishnam Medical Agency (“Company”, “We”, “Our”, “Us”), accessible via

https://krishnam-medical-agency.odoo.com/


These Terms and Conditions govern your access to and use of our website and services, including the purchase, distribution, and supply of pharmaceutical and healthcare products.

By accessing or using this website, you agree to be legally bound by these Terms. If you do not agree, please do not use this website.

2. Legal Compliance

This document is an electronic record in accordance with applicable laws in India. It is generated electronically and does not require any physical or digital signature.

3. Definitions

User / You: Any individual, pharmacy, medical store, or business accessing our website

Company / We / Us: Krishnam Medical Agency

Services: Supply, distribution, and sale of pharmaceutical and healthcare products

4. Nature of Business

Krishnam Medical Agency is a pharmaceutical wholesale and distribution company engaged in:

Supply of medicines and healthcare products

Distribution to pharmacies, medical stores, and healthcare providers

Processing bulk and regular orders

5. Eligibility

By using this website, you confirm that:

You are at least 18 years old

You are legally capable of entering into a binding contract

You hold valid licenses, where required, to purchase pharmaceutical products

6. User Obligations

You agree:

Not to use the website for any unlawful purpose

Not to misuse or manipulate pricing, availability, or ordering systems

To provide accurate and complete information

To comply with all applicable laws and regulations related to pharmaceutical products

7. Orders, Pricing & Payments

All orders are subject to acceptance and availability

Prices may change without prior notice

Payment must be made through approved methods

We reserve the right to cancel or refuse any order at our discretion

8. Delivery & Shipping

We strive to deliver products within the agreed timelines

Delivery times may vary depending on location and stock availability

Delays may occur due to circumstances beyond our control

9. Returns & Refunds

Returns are subject to our return policy

Products once sold may not be eligible for return unless:

The product is damaged during delivery

An incorrect product has been supplied

Strict Return Policy:

No expiry return will be accepted

Non-movable (slow-moving or unsold) products are not eligible for return

Returns without proper invoice or proof of purchase will not be accepted

Refunds (if applicable) will be processed only after verification and approval

10. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Krishnam Medical Agency. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

Krishnam Medical Agency shall not be liable for:

Any indirect, incidental, or consequential damages

Loss arising from misuse of products

Delays caused by external factors

All services are provided on an “as-is” basis without warranties of any kind.

12. Force Majeure

We shall not be held responsible for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, government actions, or supply chain disruptions.

13. Termination

We reserve the right to:

Suspend or terminate access to the website

Cancel orders

Restrict services

if any user violates these Terms and Conditions.

14. Dispute Resolution

Any disputes shall first be resolved through mutual discussion

If unresolved, disputes shall be handled as per applicable laws

Jurisdiction: Ahmedabad, Gujarat, India

15. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.

16. Governing Law

These Terms and Conditions shall be governed by the laws of India.

17. Contact Information

For any queries or concerns:

Krishnam Medical Agency
Ahmedabad, Gujarat, India

18. Entire Agreement

These Terms and Conditions constitute the entire agreement between the User and Krishnam Medical Agency regarding the use of the website and services.