Terms of Service
Terms and Conditions – Krishnam Medical Agency
1. Introduction
Welcome to Krishnam Medical Agency (“Company”, “We”, “Our”, “Us”), accessible via
https://krishnam-medical-agency.odoo.com/
These Terms and Conditions govern your access to and use of our website and services, including the purchase, distribution, and supply of pharmaceutical and healthcare products.
By accessing or using this website, you agree to be legally bound by these Terms. If you do not agree, please do not use this website.
2. Legal Compliance
This document is an electronic record in accordance with applicable laws in India. It is generated electronically and does not require any physical or digital signature.
3. Definitions
User / You: Any individual, pharmacy, medical store, or business accessing our website
Company / We / Us: Krishnam Medical Agency
Services: Supply, distribution, and sale of pharmaceutical and healthcare products
4. Nature of Business
Krishnam Medical Agency is a pharmaceutical wholesale and distribution company engaged in:
Supply of medicines and healthcare products
Distribution to pharmacies, medical stores, and healthcare providers
Processing bulk and regular orders
5. Eligibility
By using this website, you confirm that:
You are at least 18 years old
You are legally capable of entering into a binding contract
You hold valid licenses, where required, to purchase pharmaceutical products
6. User Obligations
You agree:
Not to use the website for any unlawful purpose
Not to misuse or manipulate pricing, availability, or ordering systems
To provide accurate and complete information
To comply with all applicable laws and regulations related to pharmaceutical products
7. Orders, Pricing & Payments
All orders are subject to acceptance and availability
Prices may change without prior notice
Payment must be made through approved methods
We reserve the right to cancel or refuse any order at our discretion
8. Delivery & Shipping
We strive to deliver products within the agreed timelines
Delivery times may vary depending on location and stock availability
Delays may occur due to circumstances beyond our control
9. Returns & Refunds
Returns are subject to our return policy
Products once sold may not be eligible for return unless:
The product is damaged during delivery
An incorrect product has been supplied
Strict Return Policy:
No expiry return will be accepted
Non-movable (slow-moving or unsold) products are not eligible for return
Returns without proper invoice or proof of purchase will not be accepted
Refunds (if applicable) will be processed only after verification and approval
10. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Krishnam Medical Agency. Unauthorized use, reproduction, or distribution is strictly prohibited.
11. Limitation of Liability
Krishnam Medical Agency shall not be liable for:
Any indirect, incidental, or consequential damages
Loss arising from misuse of products
Delays caused by external factors
All services are provided on an “as-is” basis without warranties of any kind.
12. Force Majeure
We shall not be held responsible for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, government actions, or supply chain disruptions.
13. Termination
We reserve the right to:
Suspend or terminate access to the website
Cancel orders
Restrict services
if any user violates these Terms and Conditions.
14. Dispute Resolution
Any disputes shall first be resolved through mutual discussion
If unresolved, disputes shall be handled as per applicable laws
Jurisdiction: Ahmedabad, Gujarat, India
15. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.
16. Governing Law
These Terms and Conditions shall be governed by the laws of India.
17. Contact Information
For any queries or concerns:
Krishnam Medical Agency
Ahmedabad, Gujarat, India
18. Entire Agreement
These Terms and Conditions constitute the entire agreement between the User and Krishnam Medical Agency regarding the use of the website and services.